Why Buy From Us?
Are you having second thoughts about purchasing a high dollar item over the internet from someone you can’t physically see or
touch?  We at Anaheim Jewelry don’t blame you.  This is why we are here to give you all the information you need to make your
important decision a wise one that you won’t regret.  

There are so many reasons why we think you should bring your business to us.  But here are 12 reasons that prove you’re making
the right decision if you purchase from Anaheim Jewelry.

1) Integrity.  We at Anaheim Jewelry are firm in our belief that all customers should be treated in a manner that upholds the
highest ethical standards.  We are honest in all our dealings with our fellow men and women.  We always give our customers the
benefit of the doubt.  We offer the best customer service available.  We also participate with ebay in the removal of fraudulent
scammers from the site and have been told by an ebay associate that our company is solely responsible for the removal of 80% of
all the frauds who are kicked off ebay--That’s huge!

2) Price.  We are wholesale dealers by nature.  We do not have a retail storefront which helps to eliminate unnecessary overhead
resulting in a better price for you.  We like to make sure that our customers get a great deal.  We work on a very close profit
margin and we can because of our high volume.  We are in the top 1% of ebay sales, and this is for a good reason—people enjoy
doing business with us! We don’t want our customers to overspend on any item they purchase from us.  

3) Quality.  We strive for superior quality and take pride in the work of our Rolex certified watch technician.  If a watch has custom
accessories such as diamond dials, diamond bezels, diamond bands, or diamond lugs; we make sure that the diamonds are of
superior quality and the accessory is of superior craftsmanship or we will not sell it.  The diamonds are clarity VS, and color F
unless otherwise stated.  We specifically state in our auctions exactly what the item is for sale; the age of the item, along with the
wear, and accompanying items.

4) Warranty. With every pre-owned watch that we deliver we like to make sure that it has been serviced, it works properly, and
looks brand new.  We provide our customers with a full 1-year warranty.  We have a Rolex certified watch technician on our staff
who does all of our work; he has been with us for over 20 years and is the best in the business.

5) Power sellers.  With the powerseller logo next to our name we are required by ebay to have:  “at least 98% total positive
Feedback or better, eBay marketplace policy compliance, and an account in good financial standing.  With this mark, you can be
confident that you are transacting with an experienced eBay seller who has proven that they’re committed to customer
satisfaction.  We rank among the most successful sellers in terms of product sales and customer satisfaction on eBay.”  To learn
more about ebay’s requirement criteria for PowerSellers click here:  
http://pages.ebay.com/services/buyandsell/powerseller/criteria.html

6) Endorsements.  We are endorsed by ebay.  We are often targeted by
fraudulent scammers because we have an internet wholesale jewelry business. We do not tolerate fraudulent internet scammers,
in fact, we actually help ebay with their investigations by providing information on frauds who attempt to scam us.  We have been
told by an ebay associate that our organization is responsible for the removal of 80% of all frauds who are kicked off ebay. This
means that the time and effort that we put in to helping make ebay a safe trading environment is paying off.  At times we have
found it frustrating the amount of time we spend reporting these scammers and have
contemplated putting our time elsewhere; however, we realize how important it is for us as honorable ebay members to continue
our efforts as the “neighbor watch” so that ebay is a safer environment.

7) Fast.  It is our goal to complete transactions in as timely a manner as possible. We have received numerous “Thank You”
letters from customers who have said that they received their item so quickly that they didn’t even realize what it was at first.  They
didn’t think it was possible that it could be the item they purchased over the internet just “yesterday.”  We ship items all over the
United States and world.  Unless requested otherwise, we ship all of our items via FedEx priority overnight for AM delivery.  
www.
Fedex.com     

8) Safe.  Everything we ship is fully insured by our third party insurance
company.  If you do not receive your package, or the contents are damaged, or there are no contents; you will receive either a
complete refund, or a replacement item of equal value—your choice!  This is not likely to happen as we are very careful with how
we ship our items; in the past 8 years of internet sales we have had only 1 loss (out of millions of dollars in sales) that was fully
paid by our insurance company: Jewel Systems International.  
www.jwls.com

9) Friendly.  We are friendly and easy to do business with.  We like to make transactions simple and hassle free for our
customers.  Brad Mugar, the owner, is very well known among many of the locals here in Orange County.  Brad has many
opportunities to make friends and customers with the many people he is surrounded by at church, sporting events, bowling league
and more.  Most of his business is “word of mouth” referrals from friends and repeat customers.  He is actively involved in his
church, The Church of Jesus Christ of Latter-day Saints. www.lds.org   He is an avid bowler and has been on his local bowling
team for over 20 years.  He has been married to his wife, Susan, for over 35 years and they have 8 children, 3 boys and 5 girls; 6
biological, 1 adopted daughter, and 1 foster daughter.  Four of his oldest children are married with children of their own. Brad and
Susan have 6 grandchildren and 1 on the way.  (click here for pictures)  Brad has been a season ticket holder of the Anaheim
Angels for over 20 years with seats right behind the plate in the Diamond Club.  He has been a season ticket holder for the Mighty
Ducks of Anaheim since day 1 with seats on center ice, 4 feet from the glass.  Brad is known to always keep in touch with all his old
friends, new friends and customers through his annual Christmas card photo and by running into them everywhere he goes.

10) Feedback.  This is what made ebay so famous; their member profile.  Upon completing a transaction through ebay, the buyer
and seller have an opportunity to post feedback publicly for all members to see; positive 1, neutral 0, or negative -1.  These
feedback scores along with the related comments buyers and sellers can make are public for anyone to see.  This makes it
possible for all ebay users to educate themselves about a particular ebay user and determine if they want to do business with that
person.  In general people tend to be anxious about sending money over the internet, however, ebay is safer than a retail store.  A
retail store has no feedback
profile; people have no way of knowing if a retail store has upset customers, and if that store is treating customers fairly.  On ebay
however, sellers are forced to be excessively generous and easy on buyers who might be inclined to take advantage of a seller,
maybe even having buyers remorse.  Sellers must adhere to the demands of the buyer regardless of how reasonable they are;
this due to the resulting feedback that will be left to permanently stain the sellers feedback profile.  If a buyer is not the most
reasonable in their requests, the seller knows that they probably won’t be the most reasonable when posting feedback either.  The
point is to remember that our company
has over 1200 positive feedback.  These comments cannot be fabricated and are proof that buyers can be safe doing business
with active ebay members with high profile positive feedback ratings.  To learn more about the feedback profile regulations on
ebay click here.  
http://pages.ebay.com/services/forum/feedback.html

11) Considerate.  We are considerate people here at Anaheim Jewelry.  We care about the little things, when we ship a watch we
always set it to the time zone of its destination.  We realize that our customers are real people with real life situations and not just
people on the other end of the phone and computer.  When a customer has a situation that needs extra attention; for example,
when the item needs to be sent directly to the recipient of the gift, needs gift wrapping, and a personalized card—we come
through.  When a customer needs an appraisal immediately so they can get the item on their insurance policy before leaving on
vacation the next day—we come through.  Charity organizations need donations to help further their cause and we
have had the opportunity to make donations to organizations such as; The National Brain Tumor Foundation, Halcyon Interfaith
Homes for abused women and children, Eddie Lee Homes for homeless boys, California Utah Women, and Canyon High School
band boosters.

12) Referrals.  In addition to feedback on ebay many customers have written us very nice “Thank You” letters recommending us
and also commenting on the positive experiences they have had doing business with us.  These letters consist of some ebay
customers and some referrals from past customers and “word of mouth” customers that cannot post transactional feedback on
ebay due to the fact that they were not ebay customers.  You can click here to see what customers have said to us:
We are certified
members of:
*We are not affiliated
with Rolex USA
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Anaheim Jewelry
Wholesale Dealer of Rolex, Fine Watches, Diamonds, Jewelry, Estates, and Rare Coins
(888) 4-ROLEXS
(888) 476-5397
Since 1978